Our Story
Built from Experience, Driven by Data.
Feedelity was born from a familiar frustration in the restaurant world. Our co-founder, Martin, saw firsthand how scattered guest feedback led to missed opportunities and operational headaches. He knew there had to be a better way.
He envisioned a platform that could give restaurant chains the efficiency they need, while preserving the personal touch of a local bistro. That idea became our mission.
Meet the Founders
A unique blend of hospitality experience and deep tech expertise.
Martin
Co-Founder, Business & Operations
The one who felt the pain firsthand and started the mission to solve it.
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Henri
Co-Founder, Data Engineer
The architect who builds the robust data pipelines that power our insights.
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Achilles
Co-Founder, AI Engineer
The visionary who trains our AI to understand guest feedback with human-like nuance.
LinkedInOur Mission: Your Guest Experience, Amplified.
We empower restaurants to build stronger guest relationships by turning feedback into action. Here's what we believe in.
Save Time, Not Quality
Centralize every message and reply faster with AI assistance, so you can spend less time switching tabs and more time delighting guests.
Build Loyalty, Not Frustration
Quickly address complaints and turn negative experiences into positive outcomes, increasing guest loyalty and reducing churn.
Boost Your Reputation
Improve your online ratings and brand image by consistently engaging with your community across all platforms.
Make Decisions with Data, Not Guesses
Gain actionable insights from your feedback to optimize your menu, improve service, and make smarter business decisions.
Ready to Transform Your Guest Feedback?
Let's chat about how Feedelity can help your business. We'd love to get to know you.