All Your Guest Feedback.
One Smart Inbox.
Feedelity unifies every review and message from all your locations, giving your restaurant chain a single source of truth to grow faster.
Powering feedback for the fastest-growing restaurant chains.
Sarah K.
1h ago
The new patio is great, but the service was a bit slow today. Still, enjoyed the food.
Mike P.
22m ago
My order was cold and the driver was late. Very disappointed with the experience.
jessica_xo
5m ago
Hey! Do you guys take reservations for a party of 8 on Saturday? 😊
David Chen
3h ago
Subject: Urgent: Complaint Regarding Visit on Aug 15th
Maria Garcia
45m ago
Just had the best brunch here! That hollandaise sauce is to die for! 🔥
Anonymous
12m ago
Food was great, but you forgot the extra sauce I paid for. Please check orders more carefully.
Alex R.
2d ago
Absolutely fantastic! We celebrated a birthday here and the staff went above and beyond.
Tom B.
1d ago
Quick delivery and the pizza was still hot. Perfect, thanks!
THE CHALLENGE OF SCALE
Your Feedback is Everywhere
- Your teams waste hours switching between dozens of apps and inboxes.
- Critical reviews sit unanswered, damaging your brand's reputation.
- You can't easily compare performance across different locations.
- You're guessing which operational improvements will actually drive growth.
A 90-SECONDS TOUR
From Scattered Feedback to a Single Inbox
Before we dive into the details, see Feedelity in action. This quick overview shows how you can turn chaos into clarity and start making sense of your customer feedback.
THE SOLUTION
From Customer Feedback to Customer Fidelity
Feedelity provides the clarity and control you need to improve operations, delight guests, and grow your brand.
Centralize Feedback from Any Platform
Connect Google, Uber Eats, Deliveroo, Instagram, email, and more in minutes. Feedelity brings every review, message, and comment from all your locations into one organized inbox. Don't see a channel you need? We'll build the integration for you.
AI That Learns Your Brand’s Voice
Our AI assistant learns from your past replies and brand guidelines to suggest responses that sound exactly like you. This empowers every manager to reply with the perfect, on-brand tone, ensuring consistency across your entire chain.
Turn Critical Feedback into Action, Instantly
Never let an urgent issue slip through the cracks. Get instant alerts for things like 1-star reviews or food safety mentions. Assign tasks directly to your team or store managers to make sure problems are tracked, fixed, and followed up on.
Get Clear Answers to Your Biggest Questions
Our AI tools analyze thousands of reviews for you, showing you exactly what customers love and what needs improvement. Track menu items, benchmark locations, and spot trends without reading every single comment.
BUILT FOR RESTAURANT CHAINS
The Platform That Grows With You
Feedelity is more than a tool. It's a growth engine for multi-location restaurant brands.
Protect Your Brand Reputation
Ensure consistent, high-quality service and messaging at every location to build a brand that customers trust and love.
Empower Your Local Teams
Give your regional and store managers the tools they need to solve problems on the spot, freeing up their time to focus on guests.
Drive Growth with Confidence
Use clear, chain-wide data to make smarter decisions about your menu, operations, and expansion strategy.
Ready to Turn Guest Feedback into Growth?
Stop guessing. Start listening to what your guests are telling you across all locations. See how Feedelity gives you the clarity to improve service, make smarter decisions, and grow your brand.